The Crime Victims’ Compensation (CVC) Portal is the online tool for victims, claimants, and victim service professionals to access applications and claim information for CVC, Emergency Medical Care Compensation, and Sexual Assault Exam Reimbursements.
The following table describes available actions in the portal based on the type of access granted.
| Action | Victims and Claimants | Victim Advocates | Law Enforcement | Medical Providers |
|---|---|---|---|---|
| Prepare and submit CVC applications | ✔ | ✔ | ✔ | |
| Upload supporting CVC application documents | ✔ | ✔ | ✔ | |
| Review payment status of CVC bills and applications | ✔ | ✔ | ✔ | ✔* |
| Request reimbursement of the forensic costs of sexual assault exams conducted after 8/31/2019 | ✔ |
* Once medical fee guidelines have been applied
CVC Portal Account Help
Victim/Claimant
If you are a victim or claimant with an existing CVC Portal account and have password issues, please contact our office at (800) 983-9933, Monday-Friday, 8:00am-5:00pm CST and follow the prompts (1) for English and (6) for assistance navigating the online application webpage or password reset.
Service Providers
If you are a service provider:
• For problems logging into your CVC Portal account, please contact IT Services at (512) 936-1699, Monday-Friday, 8:00am-5:00pm CST
• For questions about your CVC Portal account, please send an email to [email protected]