Friday, September 14, 2012

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Texas Attorney General Secures Agreement for Customers of San Antonio-Area 'Puppy Mill' to Receive Refunds for their Veterinarian Bills

SAN ANTONIO – Customers who purchased animals from JustYourPup.com, Atascosa-based Puppy Love or pet broker Justin Sullivan are eligible to apply for veterinarian bill refunds from a restitution pool established by the Texas Attorney General’s Office. The restitution pool for customers will be funded by Sullivan under an agreement negotiated by the State.

In April, the Attorney General’s Office opened an investigation into Sullivan, 26, and his businesses, which claimed to be “San Antonio’s #1 Puppy Source,” and guaranteed animals in “good health.” However, the State’s investigation revealed that many customers’ puppies died shortly after they were sold and that Sullivan refused to honor the warranty he promised customers at the time of sale.
Media links
Attorney General's assurance of voluntary compliance - JustYourPup.com and Puppy Love

Under the agreement JustYourPup.com, Puppy Love and Sullivan entered into with the State, customers have until Dec. 10 to file a claim with the Attorney General’s San Antonio Consumer Protection Office (see contact information below). All restitution claims should include documents proving the animals were purchased from JustYourPup.com, Puppy Love and/or Justin Sullivan, along with copies of veterinary bills accumulated after purchase of an animal. Sullivan is also prohibited under the agreement from operating a similar business for at least seven years.

The total amount of the restitution fund is $2,500. Sullivan is currently paying $5,543 to known customers. Claims will be evaluated on a first-come, first-serve basis. Customers who wish to file a claim for refund of their veterinarian bills with the Office of the Attorney General (210-225-4191) should forward the required information to the following address:

115 E. Travis St.
Suite 925
San Antonio, Texas 78205-1605