Family Initiatives
The Family Initiatives (FI) section of the Child Support Division acts as a catalyst for family-centered child support. FI leads special projects and ongoing programs that enhance the Child Support Division’s ability to respond compassionately and effectively to the changing needs of families and children in Texas. Family Initiatives works in collaboration with community and faith-based organizations, courts, schools, legal aid providers, and other public agencies. These programs lead the nation in efforts to promote responsible fatherhood, conduct parenting and paternity education, increase noncustodial parent access to children, and provide services that encourage stable family formation.
Father and Noncustodial Parent Involvement:
Noncustodial Parent (NCP) Choices Services for Incarcerated noncustodial Parents Heroes for Military Children NCP COLTS LoginShared Parenting:
Federal Access and Visitation Program A&V Hotline and Web site Parenting Order Legal Clinic A & V Online directoryForming Families and Youth Education:
Parenting and Paternity Awareness (p.a.p.a.) No Kidding: Straight Talk from Teen Parents Building Strong and Healthy Families in Texas (BSHF-T) Family Violence Education and OutreachReports and Studies
Program Impact AnalysisFamily Initiatives activities focus on three areas:
- Father and Noncustodial Parent Involvement – programs and policies for fathers and noncustodial parents that strengthen their financial and emotional contributions and encourage active participation in the child support process;
- Shared Parenting – programs, resources, and policies that encourage cooperative parenting relationships as part of the child support process; and
- Forming Families and Youth Education – prevention and early intervention efforts that promote healthy family formation, encourage responsible parenthood, and decrease the need for adversarial child support enforcement.
Father and Noncustodial Parent Involvement
Noncustodial Parent Choices
NCP Choices provides enhanced child support case compliance monitoring and employment services for noncustodial parents linked to a TANF/Medicaid case who are unemployed or underemployed and are not compliant with their child support obligations. Participation in the program is mandatory as ordered by IV-D Associate Judges in the 14 sites currently funded by the Texas Workforce Commission and the OAG. NCP Choices is launching three new sites and expanding one existing site in spring 2010. NCPs ordered into NCP Choices have, on average, made no payments in the eight months prior to program entry and pay an average of $176 per month in the first year after program entry. Evaluation results show this as an overall 57 percent increase in child support payments for NCPs participating in this program as compared to a control group of similar NCPs in the OAG caseload.
Find out why NCP Choices is one of the largest and most successful NCP child support/employment programs in the nation and hear from actual program participants.
Services for Incarcerated Noncustodial Parents
Family Initiatives works with the Federal Bureau of Prisons, Texas Department of Criminal Justice (TDCJ), and county jails to deliver education and resources to incarcerated parents about paternity and child support issues that impact their lives while incarcerated and upon release. The OAG distributes thousands of the Incarcerated Parents and Child Support Handbook each year. The handbook covers the basics of paternity and child support and provides an inquiry form for incarcerated parents to receive information regarding case status, paternity establishment, and communication with their children. In spring 2010 the OAG will release a DVD for incarcerated parents in TDCJ and county jails that encourages them to remain emotionally and financially engaged with their children.
Family Initiatives staff is conducting a pilot in eight child support field offices to develop and test procedures and policy recommendations for modifying child support orders for incarcerated NCPs. The pilot also includes training of TDCJ Access to Courts supervisors (law librarians).
HEROES: Help Establishing Responsive Orders and Ensuring Support for Children in Military Families
The OAG was recently awarded an Office of Child Support Enforcement 1115 grant to identify and design solutions to financial and emotional support issues that are unique to military families. The project will include statewide efforts to identify and conduct outreach to military and veteran parents, focusing on two pilot sites with large populations of military service members. The project intends to provide military families with enhanced, family-centered paternity and child support services that are responsive to the special needs of military families, as well as promote early compliance with child support obligations.
Shared Parenting
Federal Access and Visitation Program
The Access and Visitation (A&V) program promotes noncustodial parents' access to and visitation with their children through a variety of shared parenting projects. Although federal regulations do not allow the Office of the Attorney General to use child support funding for legal services about custody or visitation disputes, the OAG does receive limited special funding to provide assistance in these matters.
The OAG administers the federal Access and Visitation grant program by awarding funds to community-based organizations. The services provided under these contracts include early intervention, co-parenting education, mediation, and enforcement.
The A&V program also provides funding for public education materials promoting cooperative parenting after divorce or separation. These materials are distributed through local courts, county domestic relations offices, OAG child support offices, and community/faith-based social service organizations. Parents establishing child support orders or seeking Access and Visitation services receive a My Sticker Calendar: A Kid's Guide to Shared Family Time. This award-winning calendar is a tool for parents and children to use to track and plan time the child spends in each parent’s home. The calendar features artwork by children across the state. sU
The OAG maintains an online A & V directory of programs and service providers across Texas designed to facilitate shared parenting after separation or divorce. Parents, counselors, and other professionals can search the online directory by zip code, county, or service provided.
Access and Visitation Hotline and Web site
The Texas Access and Visitation Hotline is the only service of its kind in the nation that provides noncustodial and custodial parents with free phone access to attorneys who provide legal information and assistance related to child custody and visitation issues, as well as paternity and child support information. Hotline attorneys do not represent parents. Rather, they provide explanations of legal orders; provide tools and guidance for resolution of child access issues; and answer parents' questions regarding possession and access orders, custody, paternity and child support. The toll free number 1-866-292-4636 is answered in English and Spanish, Monday - Friday from 1 to 7 p.m. The hotline has a corresponding Web site, www.txaccess.org, where parents can download sample materials and tools for assistance with child access issues.
Parenting Order Legal Clinic (POLC)
The Parenting Order Legal Clinic project was developed by Family Initiatives in collaboration with the Texas Supreme Court and the Texas Access to Justice Foundation (TAJF) to offer free, monthly legal clinics to assist all parents with questions about possession time (visitation), rights and responsibilities as parents, and when court is necessary to enforce possession orders. Legal Aid and volunteer attorneys with extensive family law experience lead the clinics with support from Child Support Division assistant attorneys general who answer child support and paternity establishment questions. POLC is operates in many locations across the state.
Forming Families and Youth Education
Parenting and Paternity Awareness (p.a.p.a.)
p.a.p.a. is an evidence-based, educational curriculum designed for secondary school students and young adults that teaches the rights, responsibilities, and realities of parenting and stresses the benefits of sequencing parenthood after a person has completed his/her education, started a career, and is in a stable, committed relationship. Key themes in the curriculum focus on the importance of responsible fatherhood, the value of paternity establishment, the legal realities of child support, the financial and emotional challenges of single parenting, the benefits of both parents being involved in a child's life, healthy relationship skills, and relationship violence prevention.
The Office of the Attorney General provides the 14-session curriculum and training at no charge to teachers, school counselors, school nurses, teen parent program staff, and parent educators in community-based programs. The p.a.p.a. curriculum is the method by which school districts comply with state law passed by the 80th Legislature requiring high school health to include a parenting and paternity awareness curriculum.
The OAG is coordinating with TEA and Regional Education Service Centers to train teachers, nurses and counselors. Community-based organizations and larger school districts who wish to schedule training directly with the OAG can complete this form and e-mail it to OAG employee Patricia Moroney.
No Kidding: Straight Talk From Teen Parents
The No Kidding project trains and equips young parents to deliver this four-part paternity and parental responsibility curriculum to students in middle and high schools in Austin and El Paso. No Kidding educators receive extensive training on paternity, child support, and parental responsibility. No Kidding Interns emphasize the challenges of parenting as a teen, explain the real costs of raising a child, highlight the legal issues parents face, and stress the value of both parents being involved in a child’s life. The program is implemented through local collaborations of community based organizations, school districts, and the OAG. View the No Kidding video
Building Strong and Healthy Families in Texas (BSHF-T)
BSHF-T is a federal child support waiver project operating in Houston and San Angelo that provides intensive family and couple support to unmarried parents who are expecting or recently had a child. The project works to support healthy couple relationships, encourage paternity establishment, and increase parenting skills and knowledge. The project evaluation, conducted by Mathematica Policy Research, measures the impact of services on couple marriage rates, family stability, and child well-being. Local partners in the project are Healthy Family Initiatives of Houston and Healthy Families San Angelo.
Family Violence Education and Outreach
Providing child support services safely is critical to the operation of the Child Support Division (CSD). The Family Violence Education and Outreach project will implement recommendations made by CSD’s domestic violence workgroup to ensure that child support policies address the safety needs of domestic violence victims and staff. The workgroup’s recommendations are based on best and promising practices as identified by domestic violence experts from across the state.
The Family Violence Education and Outreach project includes:
- developing and distributing public education materials designed to promote safe access to child support services for survivors of family violence,
- reviewing and revising existing child support staff training on family violence,
- developing and implementing advanced family violence training for child support field staff, and
- developing training resources to assist family violence program staff in guiding survivors through the child support system safely.
For more information:
For more information about Family Initiatives, please call 512/460-6400.

